
RAVE REVIEWS

Horta-Soto
I met Monica in 2007 when I had decided to sell my condominium. I was not ready for the task of preparing to sell and buy property at the same time, this was the first time I was faced with this type of challenge and felt overwhelmed because I did not know where or how to begin the process. Monica was amazing at making the process of selling and buying both properties smooth and easy. I felt guided, encouraged and more at ease throughout the entire process knowing I was working with a person with experience, expertise and knowledge in the real estate business and Monica was that person! Very kind and thoughtful too.
Flashforward to last year 2022 and selling my property once again. I contacted Monica because I knew she was the right person. Also, this time it was going to be tough selling the property because COVID and the rise in interest rates in the Housing Market played a major part on how this was going to happen. It was a tough year for the Housing market and I was faced with having to make a decision of selling the house in a "high interest" rate market or waiting until rates dropped. I did not feel stressed or worried because I was working with Monica who is experienced working in this kind of environment. She was very patient and very encouraging with me throughout the process. Thanks to her I was able to sell my home in a very tough "home selling" environment. Thank you, Monica!!

Alonso
Monica! I know you’ll read this review as well as other future clients. I want to thank you for all your efforts and help. You have truly been great. You go above and beyond. It’s a tough industry (super busy) and with a family and all is even harder. So I appreciate you going out of your way whenever we needed you. You are like family! I knew way back when you helped my sister and brother-in-law to get their first home, and then their second home. That I wanted to work with you. The first time I contacted you in 2018, like you said “it wasn’t your time, and just have to trust the process”. We waited about two years and always kept in contact. And look now! 2022 my wife and I are homeowners! Thanks to you and Julie (Bay Equity) y’all made this as smooth as possible and answered all of my questions! You guy’s are truly great and will definitely work with you in the future! Because like you said “it’s not you’re forever home, it’s your first home.” 😉

Austin - Buyer - Oakland
Over the past few months, my fiancee and I have been working with Monica in our search for a new home and now that that arduous journey is at an end, we cannot recommend Monica enough as an agent. As buyers new to the real estate market in East Bay, Monica hand-held us through the entire process and we are extremely grateful for her guidance during house tours, the offer process, reviewing disclosures, scheduling inspections, and closing. Regardless of what time and day it was, Monica was always available to promptly answer any of our questions. Thanks to Monica's wealth of knowledge and expertise, we felt like we were able to navigate the home buying process with proper expectations, and feeling confident that none of the decisions we made now would result in regrets down the road. My fiancée and I would not be happy homeowners today without Monica. I would recommend Monica as a realtor without any reservations to anyone in the market looking to purchase a home.

Joe G - Buyer - San Ramon
We were first time home buyers and couldn't have asked for a better realtor than Monica! From day one she was so on top of it. We appreciated the fact that she didn't put any pressure on us to buy. We were able to set the tone of how fast or slow we wanted to look at places. Something we also valued was her knowledge of real estate throughout all of the East Bay, not just one small pocket. We also found that she helped us make the best investment, she took the time to walk us through all the different pros and cons of each space. She really will be your trusted advisor. Lastly, we were really impressed with how she built a relationship with the homeowner's agent which helped get us our dream home. You will not be disappointed working with Monica, she is simply the best!

MPSharma - Buyer - Walnut Creek
thankfully, someone referred us to Monica. We found her well versed in all aspects of home buying. We acquired a beautiful home almost effortlessly through her knowledge of local market, skills and abilities. She is ethical, pleasant and very helpful. A great resource for anyone looking for a home.

Dalleaume - Seller - Oakley
I would like to acknowledge Monica for her outstanding effort with the sale of a rental property, that I had in Oakley. Monica would keep me informed through out the sale process with texts, e mails and phone calls. If I had any questions she would always respond back promptly. The buyers on the sale of this property were slightly difficult, but Monica would stand her ground as far as representing my interests. With the proceeds from the sale of this property I was buying in another state. Monica also helped with setting me up with a reputable real estate company. I would definitely recommend Monica for her knowledge and expertise in real estate.

Mike - Buyer/Seller - Concord
Monica was not only an amazing realtor, she has also been with us since we bought the place. She is the absolute best! When we buy our next house, we will absolutely call Monica. And if anyone is asking, we HIGHLY RECOMMEND her!

Darya K - Buyer/Seller - Benicia
Monica is a breath of fresh air. My husband and I enlist her help to buy and sell our homes. She’s very thorough and walked us through the process from beginning to end. We couldn’t ask for a better realtor. She’s very knowledgeable in her field , super friendly and easy to work with. Her negotiation skill is outstanding and we’re able to get our home at a great price. If you are looking for someone trustworthy, caring and amazing - she’s your go to person.

Seller - Antioch
Thank for all the help for getting our house sold and being so patient with us. It’s great to know you always so responsive and keeping us updated on the status.

Buyer - Concord
Monica - the best realtor you could EVER have. She’s so sweet and actually cares about you. She doesn’t try to “sell” any house, she finds you the house you deserve and want. We loved working with her so much, now she’s not the women that got us our beautiful house, she’s our friend. Thank you so much Monica, we appreciate you so much.

Anon - Brentwood
We had a wonderful experience with Monica. Would recommend her to anyone looking for a new home. She listens and is very responsive to the needs of her clients. Her thorough knowledge of all aspects of her business really shine!! Thanks, Monica!

Jeanette B - Buyer - Concord
No need to even look at another person!! Monica is now apart of our family. We had the pleasure of working with Monica in searching for our first home together. Monica was so much fun to be around and so knowledgeable about things I would have never even thought of to look at when buying a first home. She is really there to take care of your and will always have your best interests in mind. I applaud her in helping my husband and I come together and make a wonderful decision! She is the reason why we have a home for our new family.

Kristin K - Buyer - Concord
Monica is the best! I was referred to her by my lender. We were using a grant/down payment assistance and we needed someone who was familiar with the programs. She really knows her stuff! She made the whole process go so easy. If it wasn't for her, we would not have been able to get into such a perfect house. Anytime anyone needs a realtor we send them Monica's way.

Buyer - Antioch
From beginning to end Monica is the best person to trust with purchasing your home! Always there to answer questions, always provided sense of security and she is simply the best!

Buyer - Vallejo
All-star! Monica is professional, prompt and highly knowledgeable. My husband and I felt supported through the home buying process, as she was patient to answer all our questions, kept us updated and was flexible with our busy schedules. We are now living in the perfect house for us thanks to her! :) It was such a pleasure to work with Monica, we highly recommend her and look forward for the opportunity to work together again in the future.

Lynda K P - Buyer - Alameda
We are so fortunate to have Monica as our realtor as we’re first time buyers. She’s extremely knowledgeable, genuine and had our best interest at heart through and through. Her approach is very consultative and we trusted her to give us the guidance we needed, and at times, give her honest opinion when we needed it. I feel like Monica is now a part of our family and home since we’ve been working so closely together! I can’t imagine going through this crazy-Bay-Area-real-estate experience with anyone else.

Buyer - Concord
Monica was amazing to work with! We were first time home buyers and she made the process so enjoyable and easy for us to get through. By walking us through the process it made it stress free and exciting! I highly recommend anyone looking to work with a trustworthy and experienced realtor to work with Monica. You will absolutely love working with her.

Vanessa R - Buyer - Oakley
Monica did an amazing job in making a complex and hectic process into a smooth and comfortable experience. We, my Fianceé and I, are first time buyers and had so many questions and Monica answered every single one. She understood our hestitation and made us feel better. She did a great job in helping us understand the process and explaining when we needed her to. She illustrated caring and genuin support in assisting us in making the best choice. We appreciated her responsiveness before, during, and even after going through this process. We are very happy with her being our realtor and the work she did. I will definitely recommend her to friends and family!

Buyer - Oakely
Monica is an amazing realtor that illustrated care and support for my fiance and I. She worked hard and answered the many questions we had at random times of the day. We are first time buyers, so it was very anxious to go through this process. However, Monica made both of us feel comfortable throughout this process til the end. We appreciate how she heard our concerns, wants, and needs. Monica made this experience and process a great memory! We are so grateful.

Seller - Brentwood
Monica hands down is he best realtor I have ever worked with, through the whole process she was available whenever I needed her. She went above and beyond in the entire process and I have been mentioning her to EVERYONE! No need to shop around for other realtors, she is DEFINITELY #1!

Jeff B - Buyer - Oakley
Monica is one of the best realtors around. She will find exactly what you want in your price range. She is great to work with and very knowledgeable. Thank you for making our dreams come true Monica!!

Cindy H - Buyer - Concord
As a first time home buyer, I was nervous that I would feel overwhelmed and stressed over the whole process. Monica put me at ease by answering all of my questions with expert knowledge, and reassuring me when I would start to get discouraged. She tailored her services to fit my needs, and as a result we were able to buy our dream home! Monica is truly a priceless asset.

Jim & Jan - Buyer - Clayton
Monica was very knowledgeable about the area we were buying a home. She was on top of everything. She even helped us find a lender. She guided us every step of the way. We found Monica through our son and his wife. They used Monica too and the were very happy with her work. I would highly recommend Monica to my friends and anyone who is looking for a realtor.

R Castillo - Buyer - Concord
Monica went above and beyond for us. She was always on top of things and proactive. She made an otherwise stressful experience smooth and problem-free. We definitely use her again in the future.

Zoe M - Buyer - Martinez
I so highly recommend Monica! She is very experienced and will give you the best advice. She also really listens to you as a client she tries her best to give you what you want and more! I love the house she helped me and my husband buy!

Brenda & Andy - Buyer - Martinez
Monica guided us through our journey as first time home buyers with professionalism, sincerity, and support throughout the entire process. She worked around our schedule to view listings, and was always available to answer our questions day and night. Monica spent a great deal of time and energy on us and was willing to assist as we searched all over the bay area – and she was knowledgeable throughout. We’d highly recommend Monica to any future homebuyers!

Buyer - Oakley
Monica is the best at what she does! We were referred to her by good friends of ours who bought there home with her assistance. They said they had a great experience. When we contacted Monica she was very accommodating. We met and discussed what we were looking for and hoped she could help in our search while making it as painless as possible. Once she knew exactly what we wanted and our price point she was off to the races. She was relentless. She would contact us during the week to meet on the weekends which was the only time we had available. Again, very accommodating. I can tell you we weren't the easiest buyers to work with, our vision of what we wanted must have changed 3-4 times. Two story then ranch, new homes then we leaned towards older homes...I'm surprised she didn't fire us. Me, my wife and our girls are so greatful to her for putting up and being so patient. She would do all the research before taking us to see properties. Pulling pricing within our target, property tax rates in certain areas, HOAs and mello roos to keep us within budget. Once we found exactly what we wanted she was relentless in getting us the best deal and also making sure to keep us within our budget. We would discuss everything about the property. The location, the price, schools, local transportation... making sure it would not only be a home we would love living in but making sure it was a great investment for our future. She would go over all aspects of the buy before putting in a bid. She wanted to make sure we were comfortable with our decision and at no point did she ever pressure us. Our experience with Monica was nothing but positive from start to finish. We appreciate everything you did for us and thank you for finding us our dream home! She is more than our real estate agent, she is a great friend. Her experience and knowledge makes her a expert and true professional in her field. We can't wait to refer her to our friends/family so they can have the same great experience we had. Thanks Monica...You are the best!

R Royal - Buyer - Livermore
Sometimes you just have to trust your gut feelings. We're so glad we did because meeting Monica at an open house was so random. It's not common you meet someone that you felt like you have a good connection with. From the beginning, she did not give us that feeling of pressure of buying a house but more like how can she help our family. She listened to our needs and preferences. Monica also helped us get connected with a fantastic loan officer who got us pre-approved right away. Within two weeks, we were able to put an offer on a house. It was a short sale so the transaction took longer due to the seller's bank. During the waiting period, Monica kept in touch, guided us through the process and even though we knew it, she assured us that the wait was all worth it. Monica far exceeded our expectations as a realtor. She got to know our family and made it a mission to help us. Thank you Monica!!! We are so thankful we met you.

Andrea A - Buyer - Hercules
Monica is awesome!!! She helped us with the purchase and sell of our first house years ago. Now she helped us buy our new place. I can't say enough about my favorite agent Monica! She is very professional, we alwayd have clear communications throughout the entire process. Even when she was on vacation, she always made sure everything was on track. She is very responsive you can always contact her by either phone, text, or email. She always has an answer to a question. Our offer was the winner, she totally gave us great advice during this competative market. We TOTALLY recommend her to other buyers/sellers!

R Bimar - Dublin
This woman is a force to be reckoned with! We had the most outstanding experience thanks to this woman. It took her 1 week to sell our house. Her presentation and ability to connect with people is remarkable. We were thoroughly impressed by her design taste and amazing eye for detail. Her skills surpasses any agent we have ever worked with and this was our second home we sold...Thanks to Monica we have landed in our dream home and I just can't say enough wonderful things about Monica. I think she is sharp, very responsive, and filled with industry knowledge! I will recommend her to anyone who wants results because her delivery is on point and really unmatched!

R Adir - Buer - San Lorenzo
5 stars all the way.. Working with Monica on my home search was a great decision.. I worked with 2 agents before Monica and was ready to throw in towel and give up on buying home.. But Monica turned that around with her positive attitude and her go and get it demeanor.. She emailed me updated list of homes daily and we scheduled tours of homes once or twice a week.. Once we scheduled a tour date she always kept her word and never once postponed or rescheduled.. Quick story we scheduled a tour for 4 homes to see one day.. After seeing and really liking the 1st home we talked a little and left to the 2nd home..upon arriving to 2nd home she had contacted selling agent of the 1st home.. So when we got off to see 2nd home she had obtained some updated information of 1st home and was like if you want it you can get it.. She was literally working on making that house a reality for me.. That was just an amazing feeling and I knew she was perfect for me.. With Monica you establish a comfort level that feels like what you have with your friends .. You never hesitate to contact her for any little question you might have and believe me I had a lot of questions.. Hands down she was amazing for me and is truly a professional.

Seller - Pittsburg
Monica came highly recommended by my sister as she had helped her with prior real estate transactions. From day one, I was very impressed with Monica's professionalism and work ethic. She took care of everything from large contractual issues to decorating my house down to the smallest detail. Monica is a perfectionist and a very hard worker. She was so diligent with her efforts that I praised her for the help she was giving me just two weeks into our professional relationship.

Sonora J - Buyer/Seller - Oakley
Monica is very professional and knowledgeable. She maintain the flow in the process of selling my home all the way through closing. She made sure that every step of the process is painless and easy. She's thorough and had a very professional approach. I would highly recommend her to anyone wanting to buy or sell a home for you.

E Barrett - Buyer/Seller -Hercules
I've worked with Monica Betancur twice in the last 5 years. Once when I was trying to buy my first home and five years later as my needs changed she helped me sell the same home at a profit. In both instances her professionalism and warm personality guided me through this challenging process. Renovating and prepping the house to sell was a lot of work , Monica's expertise and contractor contacts was very helpful. I am using her staging and design tips in my new home. Monica makes selling a house a great experience. I knew she was looking out for my best interest. Best of all I got a ton of interest, 13 offers after the first open house weekend, and I got way over asking price. She negotiated a great deal. I was surprised how easy she makes selling a house. I would recommend her to all my friends. Thanks Monica for all your hard work!

K Henry - Buyer - Oakley
If I could sum up my review for Monica in three words, it would be Amazing, knowledgeable and timely! She did a good job of coaching us through the buying process and gave us plenty of advice that shaped our purchase. She knew the areas we wanted to buy very well and was diligent in placing all of our offers. For the house we ended up buying, I believe her timeliness plus know-how were the biggest factors in our offer getting accepted. Most importantly, Monica is like having a friend by your side the entire way. She's very easy to talk to and fun to be around. She's the type of person you would want to invite to one of your BBQ'S.

Buyer - Brentwood
We had a wonderful experience with Monica. Would recommend her to anyone looking for a new home. She listens and is very responsive to the needs of her clients. Her thorough knowledge of all aspects of her business really shine!! Thanks, Monica!

T John - Buyer Richmond
Monica was great! Easy to communicate with and very accessible. We went through a lot of houses until we found our perfect home with Monica's guidance.

Erick A - Buyer/Seller Brentwood
My family and I have used Monica Betancur for multiple real estate transactions and have been extremely satisfied with each one. She thoroughly knows the market and has prepared us and guided us for each transaction. She is energetic with a positive attitude and can do attitude. Monica will always be my first go to source and I will continue to refer her to others.

Kimberly L - San Leandro
Monica was our realtor in the process of purchasing our first home. She is an amazing realtor and wonderful individual. She was always very quick to get back to us if we had a question, was very accommodating when it came to viewing homes, made us prepared with the ups and downs of buying a home, and never gave up on finding us the perfect one. We would recommend her to anyone in the market of buying a new home, and one day when we are ready for something bigger we look forward to working with her again!

Toni S - Buyer - Concord
Monica worked with us for many months to find the house we wanted. She gave us numerous listing to look at and knew what we wanted. She is very professional and works with you to find your forever home. We found that home and Monica helped us through the process and kept us informed the whole time. I would use her again in a heartbeat..

Jennifer A - Concord
Monica was an amazing realtor, and extremely personable. She truly cares about her clients she works for. I called her often with several questions, and she was always willing to help me out. Being a first time home buyer is very nerve-racking, but she definitely helped keep me calm. I would recommend Monica a thousand times over! She did a phenomenal job helping me buy my first home!

Buyer - Concord
After losing our home back in 08 (when the market crashed) I was hesitant to get back into the game. I wasn't sure who to trust. I was referred to Monica by a coworker. I took the chance and was very impressed! Monica made the transaction as smooth as possible and all my fears went away. She is very professional, she listens to your needs, and provides. Even after our purchase, Monica was still around to help us answer any questions we had, as we settled in to our new home. I would highly recommend Monica to anyone wanting to sell or buy a home.

Zarin - Buyer - Brentwood
Monica Betancur was referred to me by a few different family members. I truly can't express how impressed I am with her patience, her energy, and her persistence in finding us the right home. She went above and beyond for us but made it seem effortless. She made our home-buying experience light and easy by listening closely to what our needs were and helping us sort through what we really wanted. She always answered my calls and my questions promptly (even if I asked the same question 5 times!). She'll be on your side, and she'll always have a smile for you. If you're not careful, you might just make a new friend for life! Thank you Monica!

Seller - Fremont
I had a great experience with Monica. She was enthusiastic and very knowledgeable of the local area. She responded immediately to all inquiries and kept me informed daily as to the progress of the sale. Her recommendations for staging and sales tactics were perfect and I ended up with a result that far exceeded my expectations. I recommend Monica to anyone who is interested in selling or buying a home.

Tommy L - Bay Point
I worked with my Monica on purchasing my first house back in 2012. She helped me and my wife find a house that was not only what we wanted, but also something we weren't spending a ton of money in repairs.After selling a rental property I had owned with my siblings, I wanted to reinvest. I knew immediately Monica was the one that I wanted to work with. I was doing a 1031 Exchange and I had 45 Days to identify a property and 180 Days to close. We were able to identify AND close in only about 53 Days. No rush or pressure in making the purchase. She wanted to make sure that I was happy with the transaction. Looking forward to working with her again in the future.

Kim H. Buyer/Seller - Hayward
Monica rocks! This is the 2nd home she helped us to buy. She is very knowledgeable, professional, fun, energetic, great attitude (at times I was on the brink of walking away from the deal) but she kept me grounded

Buyer - San Leandro
She helped us search for a home in the area we love in less than 3 months. Absolute miracle worker. Zero to little stress and very knowledgeable about everything from pricing of a gardener, new tub, floorboards to who should fix what part of the house. Love!!

Mike M - Martinez
Monica takes the stress out of selling a house! She is experienced and knowledgeable. She is very passionate about life and her career. I will recommend Monica to all of my family and friends.

Seller - Pittsburg
What can I say? Monica is very professional, promt, & courteous. She made looking for a new place fun. If she didnt already have the answers to my questions, she got them FAST. I'd recomend her in a heartbeat!

Erica and Ian - El Sobrante
As a newly engaged couple my fiancé and I decided that we would buy a house first before getting married. We felt it was the "smart" thing to do since the interest rate was low and the housing market seemed to be on its way up. Since the day I met Monica she was trustworthy, honest and very committed to helping us find our house. She was very patient and always made time for us on the weekends to tour houses. Our search only lasted 2 ½ months! There were times when we lost hope since we had placed a few offers on houses and got rejected. But Monica made the impossible happen; she found the perfect house for us! I can't thank her enough for everything she did for us. Because of her we are now homeowners! I will recommend Monica to all my friends family without any hesitation!! Monica, you are the BEST thank you for making our dream of owning a home a reality!!!Thank you, Erica and Ian

Buyer
Monica helped me buy my home. She was great! My wife and I was set on a home that went from a short sale to a foreclosure. There were problems along the way because of the seller and laws changing. She helped us resolved them and found solutions She explained the laws and what options I have. She also connected me with good people. When I had problems with my lender, she connected me a great mortgage broker. If I had questions she got back to me promptly. It was a pleasure to work with Monica! I highly recommend her!

Buyer
My husband and I had some financial problems in our past and We weren't sure if buying a home was possible. Monica Referred us to a lender and she gave us a lot of advise On how to get our finances ready to purchase a home. Once we were okay and we're pre approved, Monica began Touring homes that same week. My husband and I weren't really sure what we were looking For. We knew that we wanted to stay in the east bay since Our two boys were in schools were they were happy. We also wanted to stay close to family and friends. Monicasat down with us and asked us to vision Our dream home. She asked us what features we We're looking for and to dream!!! All of a sudden. We had a list: A place in East bay, at Lear three bedrooms and two bathrooms, A safe place were my kids can play outside, I wanted to be able to Look out all of the windows and see something beautiful, central heating, a big yard for our dog to play ball with the boys, ect.. The list got long, we were Dreaming. The next week, Monica had a list I homes that matched our criteria. We keeped walking into homes that we loved but For one reason or another people were putting amazing cash offers That we could not match . My husband and I got a bit antsy And thought that maybe we should wait. Here is where Monica's Strongest gift came. She never gave up, she always Was supportive with positive energy and would not Let our hopes for our dream home fade. She truly believed that Our home was out there and she was fully committed To help us find it. A month later, a house came on the market and I was so desperate, That I wanted to make an offer without even stepping foot in it. This wa Monica's Second amazing talent came in. She knows her market, She does her research, and brings data to the table. The seller was asking way too much for the house . We went to look at the home when it officially hit the market and boy were we disappointed . Then when she saw our long faces, she whips her listings and she Always has a "wild card" meaning a house that has hit the market withing hours or minutes and she drove us to it. She said that she had a good feeling about this one. I wasn't buying it. When we drove on the street and as I was approaching the house, I had a moment. I had been through this place before. We got out of the car and I was confused, the house had no sale sign in front . The house looked familiar and it was like falling in love for the first time. We walked into this beauty, the ceilings, the strong stucco walls, thre bedrooms and three baths, beautiful yard with brick floors and a yoga studio in the back. We were HOME! This was it! I felt like I was in my grandmothers house in Mexico. I felt that frida Kahlo could be inspired here and make masterpieces. This home had a tranquil and beautiful energy. She took my hand and said " I knew you would love this one, its YOU! We had an offer the next day! She went beyong her duty to present this amazing offer where our personality and dreams could be understood and captivate the sellers. We got our offer accepted right away. I was in the clouds. My husband and children were already planning our lives here. Things got going right away, Monica referred us to some amazing contractors to inspect our home to make sure it was solid and prices correctly. Then a dent occurred. Turned out that the house had been priced wrong. Monica had all the facts and talked to the sellers realtor. The value if the house dropped significantly, good for us but the seller wasn't trying to sell at its value. The seller called it off on a Friday . We were crushed. We were heart broken and our dreams in pieces. My family was a mess. But not Monica, she said " this is where I come in and use all of my experience, my data and my ability to make good business deals, I am not giving up on this house and neither can you, trust me" by Sunday we got the call that we were back on. We did sit and make new financial plans, we re wrote the offer and the seller accepted by the end of the week. SHE NEVER GAVE UP. She fought very hard for us to have our dream home. We come home everyday and feel completely complete. Very evening my husband and I drink our coffee in the back yard and have a place to relax, we look our our window and see beautiful things, my children are all over the neighborhood with their bikes and play tennis around the corner. My biggest moment was when my ten year old had an assignment about a special " GLad" mom met and he wrote about it being when his parents bought this house. We could not have done it without Monica. Monica's expertise, experience, superve work ethic, passion for real estate and making people feel happy is true gift. Thanks you for helping us find and purchase our DREAM HOME. You are a blessing.

Danny & Gema
It has truly been a pleasure working with Monica. We went from looking for a good and reliable realtor to finding a wonderful friend. From the start Monica sent us email information on how to get started and what the steps were. She showed that she was committed to working with us and was always available when we had questions. To begin the process Monica listened to our needs and wants for our future home. Once we narrowed down what we were looking for she set up tours of homes that were in the criteria we requested. She listened to our wish list and set up houses based on them not on what was available. Monica never persuaded us away from what we wanted. Even when we started getting a little discouraged she let us know to hang in there. That she was there with us to look at how ever many houses it took to find our new home. Once Monica knows what you are looking for she will find it for you. Her persistence and follow through will help complete the deal once you do find what you are looking for. Once we found the home we wanted she made the process run as smooth as possible. Monica and our lender (who was referred to us by Monica and was also amazing) were quick to get paperwork in order to get our sale done by the end of the year. Even now after the purchase of our home she still amazes us. Monica will continue to work for her clients until every aspect of the transaction is finalized and her clients are content. Without her guiding help we would never have found the home we purchased, which perfectly matched the criteria that we were looking for. When talking to friend and family about our house buying experience we always recommend Monica. We let them know how committed, reliable, honest, and hard working she is. We think she is the best realtor out there and we know for certain that you will feel the same once you work with her. Thank you Monica, Danny & Gema

Alex & Wali
To those searching for a reliable, trusting, and honestly caring agent: A year had gone by and we had gone through two realtors. Frustrated with the realtors' work ethics and lack of knowledge, an associate of mine referred Monica Betancur, telling of her hard work and updated knowledge of the industry; just what we were looking for! After meeting with her for the first time we felt as though she was truly there for our needs and wants, and most importantly, what would be the best investment for us at this time. Within a week Monica was in and out of houses with us, understanding exactly what it was we were looking for. Most impressively, she even previewed houses for us to ensure she was not wasting our time, even when they were out of her way! After two months went by Monica found us THE house! It had not even reached the open market, but with her networking skills she was able to get our offer in on an amazing short sale. As we all know, short sales are NOT SHORT, so to save you the time let's just say we went through the craziest ordeal with the bank and very grouchy/mean sellers. Monica handled everything very professionally and when things got rocky was very thorough with the bank and the seller's agents to ensure everything got done in time. She stood up for us in every aspect, doing more then what is normally expected from a realtor. She truly was amazing and kept her cool through probably the most frustrating short sale anyone has ever gone through! We recommend Monica to everyone we know, soon my mother-in-law will be using her and a friend of the family. We know anyone who does business with her will be more than happy. When you sign the papers on your dream house she has found you, you too will feel the same! Alexis & Wali

Buyer
It was a pleasure having Monica as my Realtor. This was our first home and she made our first time buying experience fun and interesting. I like it when people stay on top of things and Monica did more than that without asking. She will make sure that we are making the right choice and not pushing or rushing us to buy something we don’t absolutely adore or love. She listen to our request and pays attention to how we respond to each tour and will take notes to make our next tour better. She will always recommend what is best for you. Monica is very knowledgeable and we have learned so much from her. Not only was she there to make sure that we find the perfect home, she also made sure that no one was taking advantage of us or scamming us. I can’t thank her enough for being so patient with us for the past year and for finding us our beautiful home. Not only did we gain a beautiful home from this experience, we also gain a friend that we can truly trust and rely on. We will miss seeing her and going on tours with her during the weekend. If she is not the best Realtor in the world, then I don’t know who is. We will definitely love to have her again as our Realtor when we are ready for a bigger home.

Anon Buyer - Brentwood
My Wife and I were looking for a home in Brentwood and met with several agents before picking Monica. The offers we were being shown before working with her were all over the place and my wife and I were frustrated that we were being shown homes we were not interested in. One of the first things Monica did with us was go into detail on the specifics we needed in a house and almost immediately we noticed that everything we were seeing was spot on what we were looking for.Monica did a fantastic job every step of the way. She was always easy to get a hold of, she'd meet with us any time we asked, and once in escrow she was able to push things through faster than anyone expected!We could not be happier in our new home.

Kathleen - Oakley
Monica was very helpful and professional in helping me buy a house for investment in Oakley. Buying REO (real estate owned by a bank) is a very laborious process especially since banks only sell their foreclosed properties “as-is” which makes inspections critical. Usually time is very short. Negotiating with banks is very frustrating since they are not at all flexible. You have to be ready to walk away. Monica’s advice for negotiating with the banks (all crooks and sharks imho) was invaluable.
Monica was fantastic at finding good inspectors and very patient as we went through this process in varying degrees many times over many months before we found the right property. I was ready to throttle the title/escrow company as they were very frustrating (chosen by the bank) and Monica kept me sane.
Monica was recommended to me by my nephew. She helped him buy a house in Brentwood with a similar result – a very happy buyer with many compliments for how she helped him.

Anon - San Leandro
The agent was very professional, full of knowledge. Easy to get a hold of, and very informative. Highly recommended.

Kandy K - San Leandro
Monica is an amazing and genuine individual. She helped us buy our first home almost four years ago and now she has helped us sell our home to buy a new home that is better suited for our growing family. Monica helped us through both the selling and buying process and made everything so easy for us. She was able to accommodate our busy lifestyles and most importantly our children’s’ lifestyles in the sell of our home. We highly recommend Monica to anyone interested in buying or selling a home, and if/when we are in the need of an agent again, we hope to have Monica help us.

Ed - Hercules
Monica was very helpful in helping me acquire a home. After working with several agents that were not able to produce results, Monica was able to help me purchase a home exactly in the neighborhood I wanted. Her persistence, integrity, professionalism and reliability built trust with the selling agents and enabled us to have opportunities we wouldn’t have otherwise. It is a misconception that it is easy to purchase a home in this market; it is a very difficult process if you are not a cash buyer. Monica was able to negotiate that obstacle and helped me secure financing as well; she lined up the whole transaction.
