Monica did an amazing job in making a complex and hectic process into a smooth and comfortable experience. We, my Fianceé and I, are first time buyers and had so many questions and Monica answered every single one. She understood our hestitation and made us feel better. She did a great job in helping us understand the process and explaining when we needed her to. She illustrated caring and genuin support in assisting us in making the best choice. We appreciated her responsiveness before, during, and even after going through this process. We are very happy with her being our realtor and the work she did. I will definitely recommend her to friends and family!